FORMMETAL, has got its customer oriented quality system which has been based on Continuous Improvement and applied since 1990’s certified by a TS EN ISO 9001:2000 Quality Management System Certificate in 2006.

Regarding customer satisfaction as the main essential, FORMMETAL, considers:

-          Supporting our products and services,

-          Winning our customers’ confidence,

-          Perceiving customer needs and requests and to work to meet these needs and requests,

-          Applying the principle “Preventing all errors” instead of “Having detected no errors”,

-          Improving the product quality keeping our staff in comfort and confidence,

-         Making our staff feel a member of the “Formmetal Family”,

-         Keeping our word to our customers, suppliers and staff,

-          And to achieve all these goals, conforming with the requirements of the Quality Management System and improving the efficiency of it.

Inspections and experiments are carried out using a Computer Aided 3-D Coordinate Measuring Machine, gauges designed for special purpose and other periodically calibrated devices.

FORMMETAL, aware of Human Resources as the most valuable riches of a company and the importance of Ongoing Education in quality management, periodically plans and supplies training programmes for its staff both to improve their professional skills and quality consciousness.